DELIVERY INFORMATION

UK delivery

All orders placed before 12 pm Monday - Friday are processed and despatched the same day. Orders placed after 12 pm will be processed and despatched the following business day. Any orders placed after 12 pm on a Friday will be processed and sent out the following Monday or business day. Please note weekends and bank holidays are excluded.

Standard UK orders are delivered via Royal Mail Second Class, this is charged at £3.90. We offer free standard shipping in the UK for orders over £50. We aim to deliver your goods within 3-7 business days after your payment has been processed, however for unforeseen circumstances out of our control it can take 10 working days for your order to arrive.

DPD (Standard Next Day) is charged at £6.50. Please note that any orders placed on a Friday before 12pm for 'Next Day' delivery will be delivered the next working day, Monday. 
DPD (Standard Next Day) to Channel Islands, Isle of Man, Northern Ireland, Scilly Islands and the Scottish Highlands and Islands is a two day delivery service.
The tracking number will be included in your shipping confirmation email.

We cannot take responsibility for delays in delivery by Royal Mail and DPD outside of our control including industrial action or severe weather conditions and subsequent disruption to the service. We endeavour to make our customers aware should a situation arise and to know when to expect delays.

 

International delivery

Our International orders are shipped via Airmail to the destination country and then via your local postal service. The costs are dependent on the weight/volume of the order. European orders normally arrive within 5-7 days and to the rest of the world between 7-14 days. Parcels can take slightly longer due to postal delays. If your order is being shipped outside of the European Union (EU), customs charges and taxes may apply that you will need to pay directly.

Please note, it can take approximately 2-3 working days to process an order before being ready to ship via Tracked Mail/DHL.