DELIVERY INFORMATION

Christmas Delivery

For guaranteed Christmas delivery (by Friday, 24 December), please order by:

  • Standard delivery (Yodel 48hr) — Order by Tuesday, 21 December, 12pm GMT
  • Next Day delivery (DPD 24hr or Yodel 24hr) — Order by Wednesday, 22 December, 12pm GMT

Delivery Delays

Please note, with increased demand over the holiday season and shipping carriers experiencing COVID related issues and constraints, processing and shipment of orders may be slightly delayed.

If you have not received your shipping confirmation email with tracking details within 7 business days of purchase (check your spam folder as well), please contact our customer service team at info@boucleme.co.uk.

Once your order is with the shipping carrier, please understand that shipping delays are out of our control. Contact customer services if you have run into an issue, and we will make our best effort to contact the courier and assist you.

Shipping Countries

Our global store ships to the United Kingdom, non-eurozone European countries, the Americas (excluding USA) and the rest of world.

UNITED KINGDOM

United Kingdom (including Channel Islands and Isle of Man)

EUROPE

Albania
Andorra
Armenia
Belarus
Bosnia and Herzegovina
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Georgia
Gibraltar
Greenland
Guadeloupe
Hungary
Iceland
Kosovo
Liechtenstein
Macedonia
Malta
Mayotte
Moldova
Monaco
Montenegro
Norway
Poland
Romania
San Marino
Serbia
Sweden
Switzerland
Turkey
Ukraine
Vatican City (Holy See)

AFRICA

Algeria
Angola
Benin
Botswana
Burkina Faso
Burundi
Cameroon
Cape Verde
Central African Republic
Chad
Comoros
Congo, Republic of the
Congo, Democratic Republic of the
Cote d'Ivoire
Djibouti
Egypt
Equatorial Guinea
Eritrea
Ethiopia
Gabon
Gambia
Ghana
Guinea
Guinea-Bissau
Kenya
Lesotho
Liberia
Libya
Madagascar
Malawi
Mali
Mauritania
Mauritius
Morocco
Mozambique
Namibia
Niger
Nigeria
Rwanda
Sao Tome and Principe
Senegal
Seychelles
Sierra Leone
Somalia
South Africa
South Sudan
St. Helena
Sudan
Tanzania
Togo
Tunisia
Uganda
Zambia
Zimbabwe

AMERICAS

Anguilla
Antigua and Barbuda
Argentina
Aruba
Bahamas
Barbados
Belize
Bermuda
Bolivia
Brazil
British Virgin Islands
Canada
Cayman Islands
Chile
Colombia
Costa Rica
Cuba
Curacao
Dominica
Dominican Republic
Ecuador
El Salvador
Falkland Islands
Grenada
Guatemala
Guyana
Haiti
Honduras
Jamaica
Martinique
Mexico
Monserrat
Nicaragua
Panama
Paraguay
Peru
Sint Maarten
St. Bathelemy
St. Kitts and Nevis
St. Lucia
St. Martin
St. Vincent and the Grenadines
Suriname
Trinidad and Tobago
Turks & Caicos Islands
Uruguay
Venezuela

ASIA & OCEANIAS

Afghanistan
Azerbaijan
Australia
Bahrain
Bangladesh
Bhutan
Brunei
Cambodia
Hong Kong
India
Indonesia
Iraq
Israel
Japan
Jordan
Fiji
French Guiana
Kazakhstan
Kiribati
Kuwait
Kyrgyzstan
Laos
Lebanon
Macao
Malaysia
Maldives
Mongolia
Myanmar (Burma)
Nauru
Nepal
New Zealand
Oman
Pakistan
Papua New Guinea
Philippines
Qatar
Saudi Arabia
Samoa
Solomon Islands
Sri Lanka
Singapore
Taiwan
Tajikistan
Thailand
Timor-Leste
Tonga
Reunion
Turkmenistan
Tuvalu
Vanuatu
United Arab Emirates
Uzbekistan
Vietnam
Yemen

For orders to the European Union, please visit boucleme-eu.com.

For orders to the United States, please visit boucleme.us.

Order Processing

All orders placed before 12pm Monday - Friday are processed and despatched the same day. Orders placed after 12pm will be processed and despatched the following business day. Any orders placed after 12pm on a Friday will be processed and sent out the following Monday or business day.
Please note orders are not processed or sent out on weekends and bank holidays.

UK Delivery

FREE shipping on UK orders over £25.

Please see the table below for service levels and pricing:

 

Shipping Timeframe

2kg or below

Over 2kg

Over £25

Standard

(Yodel 48 hr)

2 - 3 business days

£3.41

£3.65

FREE

Next day

(Yodel 24hr)

1 business day — orders placed on a Friday before 12pm will be delivered the next working day

£4.63

£4.63

N/A

Next day (DPD 24hr)

1 business day — orders placed on a Friday before 12pm will be delivered the next working day

£7.43

£7.43

N/A

 

International Delivery

Orders to other international destinations are shipped via TrakPak and DHL. The shipping cost will be calculated at checkout and this will vary depending on the destination and the weight/dimensions of the order.

European orders normally arrive within 2-10 days and to the rest of the world between 2-16 days.* If your order is being shipped outside of the European Union (EU), customs charges and taxes may apply that you will need to pay directly.

Please note, we cannot take responsibility for delays in delivery that are outside of our control including industrial action, severe weather conditions or any other extraordinary circumstance that causes unforeseen interference with carrier routes. We endeavour to make our customers aware should a situation arise and to know when to expect delays.