Delivery Information


Shipping Countries

Our global store ships to the United Kingdom, Europe and the rest of world.

For orders to the United States, please visit


Order Processing

All orders placed before 12pm GMT Monday - Friday are processed and despatched the same day. Orders placed after 12pm will be processed and despatched the following business day. Any orders placed after 12pm on a Friday will be processed and sent out the following Monday or business day.

Please note orders are not processed or sent out on weekends and bank holidays.

UK Delivery

FREE shipping on UK orders over £25.

Please see the table below for service levels and pricing:


Shipping Timeframe

2kg or below

Over 2kg

Over £25


(Yodel 48 hr)

2 - 3 business days




Next day

(Yodel 24hr)

1 business day — orders placed on a Friday before 12pm will be delivered the next working day




Next day (DPD 24hr)

1 business day — orders placed on a Friday before 12pm will be delivered the next working day





Exclusions: Refills are shipped separately from Royal Mail 24, as they are fulfilled by a specific warehouse. Deilvery Rate £3.41. FREE shipping over £25.


Europe Delivery

1. Zone 1: Standard Delivery Rates for the countries below

 FREE shipping to Europe on orders over 50€.

Standard delivery rate <3kg* Delivery rate 3-10kg
Delivery time from dispatch
Ireland 6.95€ 14.40€ 4 days
France 4.95€ 6.50€ 72H
Netherlands 4.95€ 6.50€ 48H
Poland 4.95€ 6.50€ 48H
Czech Republic 4.95€ 6.50€ 48H
Hungary 4.95€ 6.50€ 48H
Slovakia 4.95€ 6.50€ 48H
Lithuania 4.95€ 6.50€ 48H
Germany 4.95€ 6.50€ 48H
Latvia 4.95€ 6.50€ 48H
Slovenia 6.95€ 10.00€ 4 days
Estonia 6.95€ 10.00€ 48H
Luxembourg 6.95€ 10.00€ 48H
Belgium 6.95€ 10.00€ 48H
Austria 6.95€ 10.00€ 72H
Denmark 6.95€ 10.00€ 72H
Spain 6.95€ 14.40€ 4 days
Italy 6.95€ 14.40€ 4 days
Switzerland 8.95€ 14.40€ 4 days
Portugal 8.95€ 14.40€ 4 days
Sweden 8.95€ 14.40€ 72H

 *Taxes included. For any parcel > 3kg, the delivery cost will be calculated at checkout based on the weight of your order.

All orders are fulfilled from our warehouse in Poland and prices include all taxes due. There are no additional customs charges for orders within the EU.

2. Zone 2: other European countries

FREE shipping to Europe on orders over 80€ (exclusions apply).*

Standard Shipping costs for these countries:

0-3kg  €13.50
3-10kg € 20.00

Delivery takes 2 - 5 business days depending on the destination. Shipping costs vary by destination and weight of the order.

*Free delivery over 80€ excludes  Kosovo, San Marino, Vatican City (Holy See), Andorra, Malta, Monaco, Montenegro, Cyprus. 

Specific Shipping costs apply in these countries

0-3kg  €27.50
3-10kg € €39.00


International Delivery

Orders to other international destinations are shipped via TrakPak and DHL. The shipping cost will be calculated at checkout and this will vary depending on the destination and the weight/dimensions of the order.

Orders normally arrive within 2-16 days. If your order is being shipped outside of the European Union (EU), customs charges and taxes may apply that you will need to pay directly. Be aware that delivery in Mexico can't be proceeded anymore.

Please note, we cannot take responsibility for delays in delivery that are outside of our control including industrial action, severe weather conditions or any other extraordinary circumstance that causes unforeseen interference with carrier routes. We endeavour to make our customers aware should a situation arise and to know when to expect delays.